At Saanzz Digital, we are committed to delivering high-quality digital marketing services tailored to our clients’ business needs. We invest considerable time, expertise, and resources into every project we undertake. Therefore, please note the following with respect to refunds:
- No Refund Policy
As a standard company policy, Saanzz Digital does not process refunds once a payment has been made for any service. By engaging our services, you acknowledge and agree that payments made are non-refundable under any circumstances. - Resolution of Concerns
If a client is dissatisfied with any aspect of the service, we encourage them to raise the concern directly with our account management team. We assess all concerns on a case-by-case basis and work towards a mutually beneficial solution. In such cases, instead of refunds, we may offer service alternatives, credits, or improvements to ensure the client’s satisfaction. - Cancellation Policy
If a project is canceled by the client before work has commenced, we may, at our discretion, offer service credits for future projects after deducting any applicable administrative or resource allocation costs.
If a project is canceled after work has commenced, no refunds will be issued for any payments made. However, we remain committed to discussing service adjustments or credit notes if applicable.
- Jurisdiction
In the unlikely event of a dispute arising from our services or terms, all matters will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India. - Policy Changes
Saanzz Digital reserves the right to modify or update this Refund Policy at any time without prior notice. The latest version will always be available on our website.
For any concerns, please reach out to us directly at [email/contact details]. We are here to support you and ensure a positive experience with Saanzz Digital.
